FQAs
Frequently Asked Questions
Do you include fragrance samples with orders?
Not at the moment. However, we plan to offer samples in the near future.
Can I return or exchange a perfume if I don't like it?
We currently do not accept returns for opened perfumes. Please refer to our Return Policy for more information.
Are your perfumes handmade?
Yes. All Render Culture fragrances are handcrafted in Canada with attention to detail and quality.
Will I have to pay customs duties or taxes when I get my package?
Depending on your country, customs duties or VAT may apply. These are the responsibility of the customer and are collected by the local carrier upon delivery.
Are your products cruelty-free?
Absolutely. None of our perfumes are tested on animals, and we are committed to ethical practices.
Can I send my order as a gift?
Yes! We offer gifting options at checkout and do not include prices in the shipment.
Do you ship internationally?
Yes, we offer worldwide shipping with free standard delivery.
How long does shipping take?
Standard shipping typically takes 6–10 business days, depending on the destination.
Can I track my shipment?
Yes, all orders include tracking. You’ll receive an email with tracking information once your order ships.